Effective Date: 8/11/2025

Teen Tutor, LLC (“Teen Tutor,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, enroll in our courses, or interact with our services. It also outlines your rights and choices regarding your personal information.

By using our website, booking a class, or engaging with our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Directly

• Contact Details: Name, email address, phone number, and any additional information provided through forms, bookings, or live chat.

• Enrollment Details: Course selections, scheduling preferences, and other registration information.

• Payment Information: Processed securely through our payment processor (via GoHighLevel embed). We do not store full credit card numbers.

• Parental/Guardian Consent Information: For students under 18, we collect parent/guardian contact details and consent forms before enrollment.

1.2 Information Collected Automatically

• Usage Data: IP address, browser type, operating system, and device identifiers.

• Cookies & Tracking Technologies: We use GA4 (Google Analytics 4) and the Facebook Pixel to track user behavior, improve site performance, and deliver relevant advertising.

1.3 Information from Third Parties

• Data from integrated platforms, such as GoHighLevel CRM, payment processors, and social media platforms, when you interact with our ads or accounts.

2. How We Use Your Information

We use your personal information to:

• Provide and manage our courses, bookings, and payments.

• Communicate with you about upcoming classes, updates, and account-related matters.

• Send marketing emails and SMS messages (with your consent).

• Improve our website, services, and user experience through analytics.

• Comply with legal obligations and enforce our Terms & Conditions.

3. Marketing & Communications

3.1 Email Marketing

By providing your email address, you consent to receive updates, promotional offers, and course information. You may opt out at any time by clicking “unsubscribe” in our emails or contacting us directly.

3.2 SMS/Text Messaging (A2P 10DLC Compliance)

By providing your mobile phone number and opting in, you agree to receive text messages from Teen Tutor, including marketing, reminders, and account-related updates.

• Message frequency: Varies

• Message & data rates may apply depending on your carrier plan.

• Opt-out: You can reply STOP to end messages at any time.

• Help: Reply HELP for assistance.

We do not share your phone number with unaffiliated third parties for marketing purposes.

4. Legal Bases for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA) or the UK, we process your personal information under the following legal bases:

• Contract Performance: To provide the services you requested.

• Consent: For marketing communications and optional services.

• Legitimate Interests: For site analytics, security, and service improvement.

• Legal Obligations: To comply with applicable laws.

5. Sharing Your Information

We may share your information with:

• Service Providers: Including GoHighLevel (CRM & bookings), payment processors, analytics providers, and communication platforms.

• Tutors/Instructors: For course delivery purposes only.

• Legal Authorities: When required to comply with law or protect our rights.

• Business Transfers: In the event of a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

• Active Students: Data is retained for the duration of your enrollment and for up to 24 months after course completion.

• Inactive Users: Data is retained for up to 24 months from last contact, unless otherwise required by law.

• Marketing Opt-Outs: We retain minimal contact data to honor opt-out requests.

7. Cookies & Tracking

We use cookies and similar technologies to:

• Improve site performance and usability

• Measure marketing campaign effectiveness

• Deliver relevant ads on platforms such as Facebook and Instagram

You can disable cookies through your browser settings, but this may affect site functionality.

8. Children’s Privacy

Our services are intended for teens (ages 13+) and young adults.

• For students under 18, parental or guardian consent is required for enrollment.

• We do not knowingly collect personal information from children under 13 without verified parental consent, in compliance with the Children’s Online Privacy Protection Act (COPPA).

9. Your Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal information

• Opt out of marketing communications

• Restrict or object to certain processing activities

• Request a copy of your data in a portable format

To exercise these rights, contact us at teentutors@gmail.com.

10. Security

We implement industry-standard safeguards to protect your personal information, including encryption for payment processing and secure data storage. However, no method of transmission over the internet is 100% secure.

11. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Effective Date.” Continued use of our services after changes indicates your acceptance.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, contact:
Teen Tutor, LLC
Email: teentutors@gmail.com
Phone: (703) 689-1468
Virginia, United States